Shipping Information

At Doll Fix, we aim to deliver your order quickly, securely, and with full transparency. Please review the information below regarding our shipping process.

1. Where We Ship

We offer worldwide shipping, including the United Kingdom, Europe, the United States, Canada, Australia, and additional international destinations.

2. Processing Time

All orders are processed within 1–3 business days. Once your order is dispatched, you will receive a confirmation email with tracking details.

3. Estimated Delivery Times

Our products are shipped directly from our trusted international suppliers. Estimated delivery times are as follows:

  • United Kingdom & Europe: 7–15 business days

  • United States & Canada: 7–15 business days

  • Australia & New Zealand: 7–18 business days

  • Rest of World: 10–20 business days

Please note: These timeframes are estimates and may vary depending on your location and customs processing.

4. Tracking Information

Each order includes a tracking number. Tracking details will be provided via email once your order has shipped, allowing you to monitor your package’s progress.

5. Delays and Exceptions

  • Shipping delays may occur due to customs clearance, local postal issues, or peak holiday seasons.

  • If your package does not arrive within 30 business days, please contact us for assistance.

  • Doll Fix is not responsible for incorrect shipping addresses provided during checkout.

✨ At Doll Fix, our mission is to make every delivery stress-free and reliable. We’re committed to keeping you informed, supported, and excited from the moment you place your order until it arrives at your door.